E-commerce is one of the fastest-growing sectors contributing to Southeast Asia’s economies.
The COVID-19 pandemic and subsequent lockdowns have changed consumption patterns, where products and services are being purchased from the convenience and safety of home. There is also a shift in the e-commerce purchasing behavior of consumers — from luxury goods and services to everyday necessities.
With a growing middle class and rising Internet penetration, Singapore generates the highest online retail sales in Southeast Asia. According to Accenture, the COVID-19 pandemic has resulted in an additional earning of US$500 million for Singapore’s digital economy, and some businesses saw up to three times their annual growth.
This exponential growth and increase in consumer demand has led to government initiatives to support the development of e-commerce.
In an ever-changing and expanding e-commerce market, what does this mean for employment opportunities? What are the new emerging trends/jobs in this industry post-COVID-19? What skills are required to ensure workforce competitiveness and relevance in the e-commerce industry and other related sectors?
LEARNTech Asia’s Access to Jobs series brings together experts from different sectors of the e-commerce industry. We will be providing you with insights into how the industry operates. Through this free webinar, you will better understand the different types of jobs and skills required to stay relevant in today’s booming online retail industry. You will learn how to complete an e-commerce transaction successfully.
Candice OngChief Commercial Officer
Chee Soon NgManaging Director
DaHee KangUX Researcher
David LeeHead of Digital Commerce and Convenorship
Singapore Institute of Retail Studies
Litong TanGrowth Marketing Strategist